GU
Tech Repair We are fortunate and proud to be recommended
by Hoya Computing, and we strive to offer the highest level of customer
service.
Please note we do not repair Apple products, including Macs
and iPods.
Communication The more
information that we share, the better service our business can offer. Please
include a phone number with your e-mail message if possible. Normally,
responses are made from 6pm-10:00pm weekdays.
Solutions Are normally resolved as follows...
- You will e-mail or call me for
initial contact
- I will respond to e-mail within
one business day
- We'll decide on a course of action
and I will provide a written estimate
- You will approve and drop off your
computer at Hoya Computing
- I will pick up your computer and
perform a system inspection
- If I cannot fix your problem,
there will be non-refundable $25 fee
- If your problem is resolved, then
you will pay the negotiated estimate
- I will drop off the computer at
Hoya Computing
Special GU Rates
- Hourly = $60
- System Inspection Fee = $25
(non refundable if no solution can be provided)
Sample Rates (includes $25 System Inspection Fee)
- $50
- Resolve Error Messages
- Install or upgrade RAM, wireless card,
printer, etc.
- $50-$100
- Install or upgrade hardware and software
- Remove Spyware or Virus
- Backup Computer
- $100-$200 (parts extra)
- $200 (includes hard drive)
- Install New 60+Gb Hard Drive
with Windows XP
Disclaimer We have initiated a non-binding and
non-exclusive referral relationship with Hoya Computing. Computerfixer.net is not affiliated with Georgetown
University.
